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A Sub Team is a dedicated workspace designed for a specific client under your white-labeled Robopost account. Each sub team is fully branded with your custom logo, name, and domain—ensuring your client never sees the Robopost brand.
When a client is added to a sub team:
- They see your product name and logo.
- All system emails come from your configured email and domain.
- The workspace operates independently, with its own users, channels, and settings.
This setup is ideal for agencies or resellers who want to manage multiple clients while keeping each client's content, users, and settings completely separated and professionally branded.
Think of each sub team as a standalone branded environment for one of your clients.
Creating Sub Teams (aka. Brand or Workspace)
What is a Sub Team?
A white-labeled sub team is a dedicated "workspace" created specifically for your clients. When clients join this team, they see your branding, including your logo and brand name, while the Robopost brand remains completely hidden.
White-labeled teams not only help maintain consistent branding but also offer a logical way to manage both security and access matter, and separate clients into their respective "workspace" effectively.
Step 1: Create a Sub New Team
Go to Sub Teams in the dashboard. (Team > See Sub Teams)
Click Create New Sub Team.
Enter the following:
- Team Name: Choose a descriptive name for the team.
- Emails: Add email addresses of the team members to invite them directly.
