Journey AI by TheyDo

Discover Journey AI, the cutting-edge tool that transforms customer research into actionable journey maps in record time. Designed to enhance productivity, Journey AI enables businesses to focus on crafting exceptional customer experiences by streamlining the journey mapping process.

This innovative platform harnesses text-based research—ranging from sticky notes to surveys—to generate unbiased journey maps that reflect genuine customer feedback. By quickly contextualizing extensive research, Journey AI empowers you to make data-driven decisions that prioritize customer insights.

Key features of Journey AI include the ability to import customer interactions for tailored journey map creation, ensuring your maps are always up-to-date with real-time data. The standout 'Opportunity Reveal' feature delves into critical insights, pinpointing high-impact opportunities for your business.

Simply upload your customer research, and Journey AI will extract key insights and create a dynamic journey map that evolves as you gather more data. The tool organizes insights into four clear categories: 'Needs', 'Pains', 'Gains', and 'Observations'. You'll also benefit from a review stage, where insights are scrutinized before being integrated, allowing for the easy identification of AI-generated findings.

Moreover, Journey AI highlights problem areas in customer journeys with the greatest potential for business impact, enabling you to focus your efforts where they matter most. Rest assured, all your customer data remains private, secure, and safeguarded from model training. Utilizing a blend of open-source and third-party models, mainly powered by OpenAI, Journey AI ensures that your information is stored on a private cloud, giving you peace of mind as you enhance your customer-centric strategies.

Start your journey towards insightful decision-making today with Journey AI!