Cascading
Automated banking operations and customer support solutions.
Introducing Cascading AI – the innovative solution transforming manual banking processes through the power of advanced artificial intelligence. This cutting-edge tool streamlines document collection for essential tasks like loan applications, account openings, and KYC/KYB procedures.
Imagine a virtual assistant working tirelessly to assist customers via text, email, or phone calls, effortlessly gathering vital documents such as pay stubs, bank statements, tax returns, and certificates of good standing. Cascading AI not only enhances the efficiency of document collection but also analyzes submitted materials and swiftly addresses any discrepancies, significantly boosting conversion rates while saving precious time normally spent on manual communication.
But that's not all! Cascading AI goes beyond document collection by providing stellar customer service support. Its AI agents are adept at clustering customer complaints, pinpointing key areas of concern, and crafting responses aligned with your bank’s policies and stored data. This results in quicker response times, heightened customer satisfaction, and reduced support costs.
As for back-office operations, Cascading AI shines in automating tasks such as payments exception handling and securities settlement. The AI agent expertly navigates core banking systems to gather necessary information and formulate smart recommendations. Additionally, it tackles non-STP (Straight-Through Processing) exceptions that traditional rules-based bots often struggle with, leading to improved STP rates and less manual effort for your team.
Cascading AI is designed to integrate seamlessly with leading core banking systems and technology providers, eliminating the need for custom interfaces or extensive infrastructure build-outs. Backed by solid funding and strong ties to Silicon Valley, the team boasts top talent from Stanford University, ensuring you receive an innovative solution that meets your banking needs.
Ready to elevate your banking experience? Join the waitlist to discover the potential of Cascading AI for a range of AI applications across various banking functions!